The Service Department at Advanced Basement Systems

Helping the entire province of Ontario

Advanced Basement Systems service department

Who should you call if you have a question about your waterproofing products? What if the sump pump alarm goes off in the middle of the night? How often should you get your sump pump checked? When do I change my SaniDry™ filters?

These are just some of the questions our customers frequently ask and we have an extremely knowledgeable, fully staffed office specialising in service after the installation -- plus great customer service with a smile!

Here are some other questions you may have:

  • Why do I need to get my sump pump serviced?
  • When does the warranty on my sump pump expire?
  • What if I rip my crawl space liner by accident?
  • Should I have a battery back up installed?
  • How do I know if my UltraSump® battery has enough charge?
  • How can I tell if my sump pump is overworked?
  • What if I didn't get my warranty
  • What can I do about the humidity in my basement?
  • What happens to my warranty if I move?
  • What is the Annual Maintenance Program and do I need it?

Servicing your basement waterproofing or crawl space encapsulation system is crucial to keeping your system working like it was meant to work. That means making sure any silt or sediment is cleaned out and everything is in good working order.

Valves, switches, batteries, and pipes are checked, cleaned and changed, if needed. An annual maintenance on your system helps find any potential problems, before they find you and your basement or crawl space!

Part of the Solution: Our Service Technicians & Customer Service Representatives

Our service technicians are fully-trained waterproofing professionals and they work hard to solve your problems and concerns regarding your waterproofing system.

Just let them know what your questions are, and they'll do their best to provide you with solutions as quickly and effectively as possible.

Our service technicians also check for potential problems in your crawl space or basement, making sure you aren't caught off guard should an issue arise.

Our customers are raving fans of our service department, and we're sure you will be, too!

Call Advanced Basement Systems with any questions or concerns - we'd be happy to assist you with your basement and crawl space questions and concerns.

Looking for a price? Get a no cost, no obligation free estimate.

our service area

We serve the following areas

Our Locations:

Advanced Basement Systems
23576 Prince Albert Road
Chatham, ON N7M 5J7

Advanced Basement Systems
199 Exeter Rd Unit E
London, ON N6L 1A4
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