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The installers have only just left, and the cement is literally still wet, so it's far too early to speak of the long-term results.
Still I must say that the men who did the work (Justin Fysh and Rick) were the two hardest working and yet cheerful people I've dealt with in a long time. They were both extremely polite, friendly, and helpful, going out of their way to answer my questions and allay any concerns. They conducted themselves in a thoroughly professional manner, minimizing the disruption and dust as much as possible with a job of this scale. They certainly appear to know their trade well, and contribute greatly to the overall reputation of your company.
Now, only time will tell