Testimonials for Advanced Basement Systems

Tom was professional and explained everything thoroughly. Friendly, helpful office staff. Very satisfied with job done.

Very satisfied with the job. Office team was efficient and the installers were excellent in all respects. Did not get quotes from other companies.

Very satisfied with work done. Inspector was excellent and the office staff were very good. The installation team were very, very good. Chose you due to good reviews from that had your services. We will be sure to recommend your company.

We were pleased with our tech , Joel, who replaced our sump pump and gave everything else a thorough once over. He took the time to explain a couple of maintenance issues and even had a little treat for our pup.

Very satisfied with work done. Installers were polite and pleasant. You have very good employees and they know their job.

Tom was very informative and Shawn's crew was very competent. Saw the cost benefit and design as best reasons to hire you.

Very satisfied. Tom gave a good presentation. Justin's crew were very fast and no mess.

Excellent work. Office staff answered all questions and the installation crew did fast and efficient work.

In Dec. 2018 Advanced Basement Systems completed a full crawl space encapsulation, including spay foaming the walls and installed a sup pump system. Since this work has been completed the temperature in the crawl space fluctuates very little and is always a comfortable humidity.Since the installation, I get a yearly notification from a service team member to book the annual inspection of the crawl space and to service the sup pump. This year the customer service staff member was Tevin who contacted me via email, with a follow up phone call. Tevin was very polite and we found a date and time that worked.This year, maintenance crew member Joel showed up at the set date and time. Joel has been to my property a couple times now and is always very polite and explains everything that is being inspected. This year Joel was training Justin, who was also polite. Joel introduced Justin and the two began the inspection. Joel was explaining to Justin how the inspection was to be completed as well as explaining to me. I like that part of the inspection, having the inspection explained step by step. This year Joel recommended a sup pump back up system which I honestly never thought of before. Joel gave me a quote via email which I will probably have completed with in the next few weeks.   Thank you, Joel and Justin and the Advanced Basement Team for the great customer service and professionalism.

Friendly, courteous and knowledgeable installation team. Good clean up and excellent office staff. We are pleased that we were serviced as quickly as you did due to the nature of the problem.

Kevin was fantastic. The technician was professional but still friendly. Well established business, very satisfied.

Completely satisfied. Tom was professional and knowledgeable. Justin was considerate of my house and friendly. Efficient office staff.

Excellent job done. The install crew were friendly and the office staff were excellent. Knowledgeable, friendly and excellent work. Also, cleaned up very well.

My wife liked the job done, and that's saying something! The best install crew and Dan was just great.

Very satisfied with work done. Excellent inspector and very polite office staff. Installation team knew what they were doing and were hard workers. I hired you because you knew what to do from day 1.